Delivering a Great Client Experience, Not Just Furniture

What makes for a great business/consumer experience?  According to numerous studies and articles, it’s not just the end product or the price, although those are very important, the level of quality service ranks just as high.

 

At Desks Incorporated we are proud of the personal service we offer you.  Our philosophy is to treat you the same way we want to be treated. As a business owner, I depend on my suppliers and vendors to provide me with great service, good prices and advice that helps make my business more efficient. That’s why we treat each of you the same way. Our Desks Incorporated team always puts you first. We do this by:

 

  • Respecting each customer as our most important customer
  • Understanding your unique situation and avoiding preconceived ideas
  • Paying attention to what you say to us and to what you expect from us
  • Being on your side, we are your support during this process

 

From your initial consultation where we spend time really listening to your space, productivity and even cultural situations to the final details of an impeccable installation, Desks Incorporated is with you every step of the way. And that philosophy is the same whether you are buying a single chair or redesigning your whole space, each experience gets treated with the same attention to detail that you deserve.

 

We pride ourselves on being honest with our clients, we don’t set unrealistic pricing, delivery schedules or time-frames. We will always Under-promise and Over-deliver.  Our philosophy of treating you like we would treat ourselves means we always deliver a great experience, not just furniture

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